Church Eaton Mobile Phone Update

Church Eaton does not have adequate mobile phone reception from any of the carriers and has been a common cause of complaint from the residents of the parish. Some of the areas on the outskirts of the parish have better coverage, Marston for instance, but this is still limited indoors. When individuals contacted their providers, the poor coverage was often blamed on older devices or other factors and it was felt that the complaints were not taken seriously.

In the Spring of 2021 the Parish Council ran a survery and over 50 residents fed back the quality of their mobile phone signal in doors and outdoors. Across the board this was worse than the Ofcom map said it should be. The results were aggregated on behalf of the Parish.

In parallel, the Department for Digital, Culture, Media and Sport (DCMS) are starting a nationwide consultation on the impact of mobile coverage in rural areas. This is part of their Shared Rural Network programme which aims to increase mobile network coverage across the UK to 95%. They now want to find out how this programme can help you in your daily life.

To participate use this link: https://dcms.eu.qualtrics.com/jfe/form/SV_7QWTy9OUU4PNnmK.

Alternatively you can email Laura.Hensel@dcms.gov.uk to request to complete the survey over the telephone.

We will update this page as further progress is made.

24 July 2021


The Parish Council have now received a Pre-application consultation proposed telecoms installation CTIL_3007610 Grass Verge of Woolaston Lane. If this goes ahead then this will significantly improve phone reception, including indoor, for those on the O2 network and possibly Vodafone under a joint agreement they have.

18 Aug 2021


A formal planning application has now been submitted by the agents for Telefonica (O2). The Parish Council have not objected to this and feel this is a positive step. The PC also understands that mobile phone masts away from immediate housing and on the roadside as this is are rarely denied planning. Part of the justification for the planning application is to enable the adoption of smart meters by those who wish to, and as this necessitates a good indoor signal we hope that many of the residents existing issues will be resolved, at least on the O2 and possibly Vodafone networks.

15 Sept 2021